Refund policy
Return & Refund Policy
At HealyHair, your satisfaction is our priority. That’s why we proudly offer a 30-Day Money Back Guarantee on all orders.
Returns
You have 30 days after receiving your item to request a return.
To be eligible for a return:
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Your item must be in the same condition that you received it
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The item must be unused or lightly used
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The item must be in its original packaging
Refunds
Once we receive and inspect your return, we’ll notify you regarding the approval of your refund.
If approved, your refund will automatically be issued back to your original payment method within 5–10 business days.
Please note:
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Original shipping costs are non-refundable
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Customers are responsible for return shipping costs unless the item arrived damaged or defective
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the issue so we can make it right.
Non-Returnable Items
For hygiene and safety reasons, certain used personal care items may not be eligible for return.
Contact Us
If you have any questions regarding your return or refund, please contact our support team at: